These Terms of Use (“Terms”) govern your access to and use of Motel Rocks US’s website (
usmotelroocks.com, “Site”), including all content, products, and services offered through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
To use the Site and purchase products, you must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into binding contracts. By using the Site, you represent and warrant that you meet these eligibility requirements.
You may use the Site solely for personal, non-commercial purposes, including browsing products, placing orders, and accessing information about our services. You agree to use the Site in compliance with all applicable laws and regulations.
You may not:
- Use the Site to engage in fraudulent, deceptive, or illegal activities (e.g., placing orders with stolen payment methods, providing false information).
- Modify, copy, distribute, reproduce, publicly display, or create derivative works of any content on the Site (including product images, descriptions, and logos) without our prior written permission.
- Interfere with or disrupt the Site’s functionality, servers, or networks (e.g., through hacking, malware, or overloading the system).
- Attempt to access restricted areas of the Site (e.g., administrative portals) without authorization.
When you place an order on the Site, you are making an offer to purchase the selected products at the listed price (in USD). We reserve the right to accept or reject your order for any reason, including but not limited to:
- Product unavailability.
- Errors in product pricing or descriptions.
- Suspected fraudulent activity.
We will confirm acceptance of your order via email (sent to the address you provide) once your payment is processed. At that point, a binding contract between you and Motel Rocks US is formed.
All payments must be made using the payment methods accepted on the Site. You agree to provide accurate, current, and complete payment information. You are responsible for any fees or charges incurred due to incorrect payment details or failed transactions.
Product prices are listed in USD and are subject to change without notice. Promotions (e.g., student 10% off, free shipping) are valid only for the duration specified and may be modified or terminated at our discretion. We reserve the right to correct pricing errors at any time, even after an order is placed (if we identify an error before shipping, we will notify you to confirm whether you wish to proceed with the corrected price or cancel the order).
-
Standard Delivery: Orders are processed and shipped within 1–3 days, with an estimated delivery time of 6–12 days.
-
Express Shipping: An expedited delivery option is available (details provided at checkout), with faster processing and delivery times.
-
Free Shipping: All orders qualify for free shipping (no minimum spend required), as specified on the Site.
Delivery times are estimates only and may be delayed due to factors beyond our control (e.g., shipping carrier delays, customs hold-ups). We are not liable for delays in delivery.
You may return most unused, unworn, and undamaged products within 60 days of delivery for a refund (excluding any shipping costs for express delivery, if applicable). To initiate a return, please contact our customer service team at service@usmotelroocks.com with your order details.
Products must be returned in their original packaging, with all tags and labels intact. We reserve the right to reject returns that do not meet these conditions.
Once we receive and inspect your returned products, we will process your refund within 5–10 days. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for your financial institution to reflect the refund in your account.
All content on the Site, including but not limited to logos, trademarks, product images, text, and designs, is the intellectual property of Motel Rocks US or our licensors. You may not use, reproduce, or distribute this content without our explicit written permission.
The “Motel Rocks US” name and logo are trademarks of Motel Rocks US. Unauthorized use of these trademarks is prohibited.
Your use of the Site is also governed by our Privacy Policy (available on the Site), which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.
To the maximum extent permitted by law, Motel Rocks US shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of products (including but not limited to damages for lost profits, lost data, or inconvenience).
Our total liability to you for any direct damages shall not exceed the total amount you paid for the products giving rise to the claim.
We may update these Terms from time to time. When we do, we will post the revised Terms on the Site. Your continued use of the Site after the revised Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
If you have any questions or concerns about these Terms, please contact us at:Email: service@usmotelroocks.comAddress: 304 Stone Coal Road, Garrett Kentucky 41630, United States
